Managed IT
Managed IT Services
Day to day IT support, monitoring and security so operations are not interrupted.
The problem
- IT issues are handled by whoever happens to be available.
- Nobody can confirm that backups would actually restore.
- Network and infrastructure problems interrupt daily operations.
- There is no plan for how technology should develop over the next two years.
How Tembosoft helps
Most organizations do not need a large internal IT department. They need the certainty that systems stay up, data is recoverable and somebody answers when something breaks. That is what we provide.
Who this is for
- Organizations without a full internal IT team
- Finance and professional firms with compliance obligations
- Companies opening or expanding an office in Tanzania
What is included
- IT support and helpdesk services
- Infrastructure monitoring
- Network management
- Backup and recovery
- Cybersecurity support
- IT infrastructure support
- IT governance and IT project management
- Digital roadmaps and systems evaluation
Pricing
Managed IT services
Remote IT Support
Remote support and monitoring for lean teams.
TZS 600,000 / monthDedicated On-site
One technician stationed at your office.
TZS 1,200,000 / monthEach additional on-site technician
TZS 960,000 / monthEmergency site visit
TZS 25,000per visit
No response time or service level is committed unless stated in writing in a quotation.
All prices exclude VAT. VAT is added where applicable at the prevailing rate.
Prices shown are starting prices. The final figure depends on scope, users, volume and the complexity of your existing arrangements. Work outside an agreed scope is quoted separately.
How the work runs
- 01
Assess
Current infrastructure, risks and support gaps.
- 02
Stabilise
Backups, security, network and the urgent items.
- 03
Support
Helpdesk, monitoring and scheduled maintenance.
- 04
Plan
A digital roadmap for the next stage of the business.
Where this comes up most
Clients in this category
Considering managed it?
Tell us what you are trying to achieve. We will tell you honestly whether this is the right place to start.